Terms and Conditions

Order requirements and Account information:

  • You the purchaser are authorised to place orders on behalf of your company.
  • New Accounts - Prepayment required before despatch (Proforma). For established account customers - strictly 30 Days from invoice date. Stock remains the property of Nixcorp Pty Ltd & Nemuki Pty Ltd until invoice is paid in full.
  • We require an opening order with a minimum value of $300.00.
  • Active accounts / Existing accounts - an active account has placed and order or received and invoice in the past 3 months.
  • For active/existing accounts - *a minimum despatch value of $300.00 is required for all dispatches.
  • Special Request Orders - orders below the *minimum dispatch value will incur a 20% re-packing fee with minimum charge $10.00.
  • Special Request Orders below the *minimum dispatch value, require *Fast Track details to be entered when placing the order.
  • Delivery of the order will incur freight. Freight is calculated on weight and cubic size at the time of packing.
  • A minimum freight charge of $12.00 GST applies to all despatches.
  • You are not required to enter payment information at the time of ordering, an invoice will be sent once the order is packed and ready for despatch. This ensures we do not bill you if there is an out of stock item.
  • New Clients: Once the order is submitted it will be cross checked against existing accounts in your area for conflicts. Once the order has been reviewed we will contact you for payment.
  • Please check the address details on the invoice copy and confirm that they are correct. If there are special delivery instructions, including opening hours, please advise us as a ‘re-delivery’ charge per carton will apply if the freight company is unable to deliver the goods on the first attempt.
  • All items are sold in minimum quantity packs. All orders for single pieces or odd numbered quantities may be rounded up to the nearest pack quantity without notice.
  • Most Cushion prices include inners unless the item description specifically lists the item as a "unfilled cushion". Fillers can be supplied for all cushions upon request.
  • Interest is payable by the purchaser at 1.25% per month on all accounts outstanding for 30 days from date of invoice.
  • Credit card phone payment is available for current invoices. We accept Visa, MasterCard only. A credit card fee may apply. When paying through our automated online Credit card system, credit card fees will automatically be applied on overdue accounts at a maximum rate of 2.5%.
  • Immediate payment required for all invoices under $300.00.
  • Your order may include goods from both DWBH Homewares & Nemuki Fashions. Separate invoices will be supplied for these companies.
  • We launch new products on our website and pre-sell goods before they arrive into stock. These new items are marked "Pre-Order" or "Coming Soon". Because we pre-sell these new items, your order may be split into multiple deliveries, based on product availability. (items not supplied remain on backorder unless specifically advised)
  • You will only be invoiced for the goods included in that delivery. (you do not get charged for items on back order)
  • Any items not supplied in a delivery will automatically go onto backorder. Registered Clients can review, update and add to their backorders at any time in the MANAGE section of our website.
  • We will automatically combine all New Orders, Confirmed Orders, & Backorders into a single dispatch to minimise freight.
  • Delivery to private addresses requires an authority to leave if unatended - to be completed. Please contact accounts@dwbh.com.au. If the address is unatended a re-delivery fee of $10.00/Carton is charged.
  • The colours of items displayed on the website are as close to actual colour as we can achieve. Errors and Omissions Excepted.
  • www.nemuki.com & www.dwbh.com.au are strictly wholesale websites. We reserve the right to refuse supply of goods as we see fit.
  • We do not offer the range for sale through markets and will cease future supply if we find the products are being sold at the markets.
  • DWBH reserves the right to change prices without notice.
  • All images are the property of DWBH & Nemuki Fashion. Please see the terms of use policy for images.
  • We offer limited exclusivity to our customers in some areas. We reserve the right to refuse supply based on store location.
  • Registered Clients can now view their statements online. Please contact us immediately if you think there is an error in the account statement. Click on MANAGE to view & review your accounts details, store information and backorders.

Online Clients:

  • We only allow use of images from our web site FOR PRODUCTS YOU HAVE ACTUALLY PURCHASED. Clients found using images for products that they have not purchased, will be refused supply, and have their access blocked.
  • We reserve the right to refuse supply of certain products, because of high levels of breakage during shipping.
  • The *minimum despatch value must be met for each order.
  • Minimum quantities for each item are shown on our website. We do not break minimum order quantities.
  • We do not offer drop shipping, or direct delivery to your clients. All dispatches will ship with an invoice attached.

Credits & Returns:

  • Please email your credit request to credits@dwbh.com.au. Please include images of the fault, the invoice number, your shop name and the item code.
  • Prior approval required for all credits.
  • Credits will not accepted after 14 days from receipt of goods.
  • The invoice number must be quoted to lodge a credit for a damaged or faulty item.
  • All faulty items will be replaced FIS where possible. (FIS: Free Into Store)
  • Any damage incured in transit to product(s) on Special Request Orders below teh *minimum dispatch value are not covered by our credits and returns policy.
  • Please email images of the fault to credits@dwbh.com.au
  • You can also submit a credit request through the MANAGE your account section of this site.

Ordering Tips:

  • New Clients - First Order. As a wholesale supplier your order may contain goods available for immediate delivery, and items that are coming soon or Pre-Order. Because we pre-sell items for future delivery we do not asks for payment details at time of check out  Once your order submitted, it will be reviewed.  Once the order has been reviewed, we will create an invoice for payment for only the available goods, once the order is ready for dispatch. Any remaining goods will be placed on backorder and you will be invoiced for them separately once available.
  • Simply click the order button to add items to your order.
  • You can review your order by clicking the shopping cart icon in the top right hand corner of your screen.
  • Click the Thumbnail image to go to the main product details. This page contains more information about the product, and information on any pack discounts that might be available. It will also contain approximate arrival dates for Pre-Order and Coming Soon items.
  • First orders are supplied on a Proforma Invoice (payment required before dispatch) Once the profoirma invoice is emailed to you - we have picked and packed the goods into shipping cartons, it is not possible to make changes to your order at this time.
  • Existing clients can review their orders in the MANAGE section of our website.

Current Promotion Terms:

  • Please see the Collections tab for current specials and end of line items.

Privacy Policy

  • Your registration information will be used for the following purposes only:
    • Updating your account information
    • To notify you about changes to our websites
    • to inform you of services, opportunities and special events
    • we may also use the information to send you information about us and our related companies

Image Terms of Use Policy

  • DWBH & Nemuki does allow active clients, limited use of Product and Style images.
    • All images remain the property of DWBH & Nemuki.
    • DWBH & Nemuki reserve the right to demand the cease of use of any images as they see fit.
    • We only allow use of the images for the items that you have received on a paid invoice.
    • Limited Use: DWBH & Nemuki only allows the use of images that the client has purchased. The use is authorised for the purposes of loading on to a client's website or used in store promotion and advertising material only. Any other use requires written permission from DWBH & Nemuki.
    • An Active Client has ordered and received goods in the past 3 months.

Helpful Information

DWBH Homewares

Geisha Girl Fashion

  • Some handy information for ordering through our website:
    • Pre-Order (PO): This item has not arrived into stock yet but is due to arrive in 4-6 weeks. Please check the due date information in the main product tab.
    • Coming Soon (CS): This item is a top selling product. New stock is due to arrive soon. Please check the due date information in the main product tab.
    • Sold Out Discontinued (SOD): This item has Sold Out and is not being repeated. This item will be removed from the website shortly.
    • New: This item has just arrived into stock or back into stock.
    • Click on the small image to see the high res item image and complete product information.
    • To add an item to your order simply click the ORDER button below each item, to add more of that item click the order button again. Your shopping cart will appear at the top of the screen once you start adding items to an order.
    • Click on the shopping cart to edit quantities, or complete your order.
    • To finalise your order click "Submit Order". A copy of your order is then emailed to you for your records.
  • Want to be listed as a stockist on our website. Make sure you update your website details, and full Facebook URL details in the MANAGE section of our website. You are automatically included as a stockist, when your details are up-to-date, and you have received and invoice with the past 3 months.
  • "Like" our facebook page and tag your store as a stockist to direct more traffic to your online store.

Disclaimer:

  • This website has been compiled by NIXCORP Pty Ltd & Nemuki Pty Ltd and content provided is for information purposes only. Whilst all care has been taken in its preparation, NIXCORP Pty Ltd & Nemuki Pty Ltd do not guarantee or warrant the reliability, accuracy or currency of the information. Information should not be used without checking appropriate sources and/or obtaining professional advice where required. NIXCORP Pty Ltd & Nemuki Pty Ltd will not be held liable for any loss, damage, cost or expense incurred from the use of information provided.
  • If you have any questions about this privacy statement, the practices of this site, or your dealings with us, you can contact us: info@dwbh.com.au. or Phone: 07 3907 7500. Fax: 07 3907 7555
  • By registering as a client on the DWBH & Nemuki website you agree to all the above terms and conditions.
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